Support

Questions, bug reports or feedback? We're happy to help.

Contact

Please include your iPhone model, iOS version and a short description of the problem. Do not send health data by email unless it is needed to resolve the issue.

Frequently asked questions

Is my data sent anywhere?

No. Tyvin has no server or accounts. Your data stays on your device. See the privacy policy for details.

How do I turn on Apple Health weight sync?

Enable it in Tyvin's settings and allow access to body weight when iOS asks. You can change access later in the iPhone's Settings under Health.

How do I turn off reminders?

Turn them off in Tyvin's settings or in iPhone Settings → Notifications → Tyvin.

I switched to a new iPhone. Where is my data?

Tyvin stores data only on your device. If you restore your new iPhone from an iCloud or computer backup, your Tyvin data comes along with it.

I already bought Tyvin. How do I restore the purchase?

Use the restore purchase option in Tyvin, or simply download the app again with the same Apple Account.

How do I get a refund?

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.